Refund policy

We currently do not offer refunds. We cannot offer exchanges on A & M Instruments FG, HP, Disc, or any other product used in the dental or medical field. If an order has been placed in error or a product is defective, we are happy to exchange your item under the following conditions:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

Once your item is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed, and we will ship your new item via US Mail.

Shipping
To return your product, you should mail your product to: 3565 Trotter Drive Alpharetta Georgia US 30004

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.